| Source |
Interview
|
| Title |
Unstructured interviews
|
| Sample Characteristics/Data Collection |
Front-line workers at local welfare offices.
Convenience sample (number in sample not reported).
Collected 8/98 - 8/98.
|
| Sites |
11 local sites in 4 states: Georgia, Michigan, Texas, and New York.
|
| Response Rate/Attrition Notes |
N/A
|
| Additional Execution Notes |
No notes reported.
|
| |
| Source |
Interview
|
| Title |
Structured interviews
|
| Sample Characteristics/Data Collection |
Front-line welfare office workers and supervisors in each site.
Random sample of 5-10 workers from available staff.
Collected 8/98 - 8/99.
|
| Sites |
11 local sites in 4 states: Georgia, Michigan, Texas, and New York.
|
| Response Rate/Attrition Notes |
N/A
|
| Additional Execution Notes |
No notes reported.
|
| |
| Source |
Field Research
|
| Title |
Structured observations
|
| Sample Characteristics/Data Collection |
Observations of direct transactions and observations of allocation of workers’ time.
Sample size and selection of observed worker/client transactions will vary with the type of transaction observed).
Collected 12/99 - 7/00.
|
| Sites |
11 local sites in 4 states: Georgia, Michigan, Texas, and New York.
|
| Response Rate/Attrition Notes |
Over 1000 observations completed
|
| Additional Execution Notes |
No notes reported.
|
| |
| Source |
Survey
|
| Title |
Structured self-administered survey
|
| Sample Characteristics/Data Collection |
Local welfare office workers and supervisors.
Sample of all workers and supervisors at the local sites. (Number in sample not yet available).
Collected 1/00 - 7/00.
|
| Sites |
11 local sites in 4 states: Georgia, Michigan, Texas, and New York.
|
| Response Rate/Attrition Notes |
Response rate 71%.
|
| Additional Execution Notes |
No notes reported.
|
| |
| Source |
Program descriptions and documents
|
| Title |
Data on workload and service provision
|
| Sample Characteristics/Data Collection |
Service provision and workload data from agency reports and printouts.
Collected 8/98 - 8/99.
|
| Sites |
11 local sites in 4 states: Georgia, Michigan, Texas, and New York.
|
| Response Rate/Attrition Notes |
N/A
|
| Additional Execution Notes |
No notes reported.
|
| |
